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I placed an order via Klarna/on account—how do I pay?

Normally, you'll receive an email from Klarna with all the payment information right after you place your order. Be sure to check your spam or junk folder as well.

If you haven't received an email from Klarna, you can contact Klarna directly. You have the following options:

  • Phone number: +4922166950110

  • Cat: Click here

  • Email: You cannot contact us by email. However, you can use the chat feature to receive updates on your order, report returns, and manage your payments 24/7. (Source - Klarna Contact)

  • Hours:

    • Mon. – Fri., 8:00 a.m. – 6:00 p.m.

    • Sat. – Sun., 8:00 a.m. – 5:00 p.m.

    • Unavailable on public holidays

Important Note
For data protection reasons, we at Team Turbogrün cannot contact Klarna regarding your matter. If you have any questions about payment, please always contact Klarna directly.