My bill has an outstanding balance of €0.00

This invoice is provided solely for your information and for your records.

If you paid with Klarna, it’s completely normal for our invoice to show an outstanding balance of 0 €. Klarna has already transferred the invoice amount to us in advance, effectively paying on your behalf. You must therefore pay the actual invoice amount directly to Klarna upon receipt of the merchandise—not to us.

If you're unsure whether the payment has already been made or is still outstanding, please check your Klarna app or your bank statements.

For data protection reasons, we are unfortunately unable to contact Klarna on your behalf. If you have any questions about payment, please contact Klarna directly:

• Phone number: +4922166950110

• Hours:

  • Mon. – Fri. from 8:00 a.m. to 6:00 p.m.

  • Sat. – Sun., 8:00 a.m. – 5:00 p.m.

  • Unavailable on public holidays

• Cat: Click here